Shipping policy

Shipping Policy

Delivery Areas

We currently deliver to Saudi Arabia.

Order Processing Time

After successful order placement and payment, we typically process and ship your order within 1 to 3 business days.

Processing times may be delayed due to public holidays, inventory checks, or unforeseen circumstances. We will notify you via email.

Estimated Delivery Time

Saudi Arabia: Estimated delivery time is within 7 days (subject to the actual delivery time by the shipping company).

Shipping Costs (Calculated Based on Order Weight)

Shipping costs will be automatically calculated based on the actual/shippable weight of your order, according to the following categories (Currency: Saudi Riyal):

0-10 kg: 20 SAR

10.01-15 kg: 30 SAR

15.01-30 kg: 60 SAR

30.01-45 kg: 90 SAR

45.01-60 kg: 120 SAR

60.01-75 kg: 150 SAR

75.01-90 kg: 180 SAR

90.01-105 kg: 210 SAR

105.01-120 kg: 240 SAR

120.01-135 kg: 270 SAR

Note: If your order falls within any of these categories, the corresponding shipping cost will be applied.

Shipment Tracking

After shipment, we will send you shipping information via email (and provide you with a tracking number, if available). You can also contact us at any time to inquire about the shipment status.

Customs Duties and Import Fees

The recipient is generally responsible for customs duties, customs clearance fees, and import taxes (subject to Saudi Customs/shipping company requirements).

If the shipment is returned, detained, or damaged due to the buyer's refusal to pay taxes, the buyer will be responsible for all associated costs.

Address Information and Delivery Failures

Please ensure the accuracy of the delivery address, recipient's name, and phone number.

In the event of delivery failure or return due to an incomplete address, no one to receive the package, or the recipient being unreachable by phone, the buyer will be responsible for any additional delivery or return fees.

Contact Us

For any inquiries or delivery-related issues, please contact us via:

Email: zkang687@gmail.com

Phone: 569532322