Refund policy

Return and Refund Policy

Returns

At Power Office Furniture, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, you can request a return under the following conditions:

Returns are accepted within 30 days of the delivery date.

Products must be unused, in their original condition, and in their original packaging.

Proof of purchase (order number or receipt) is required.

Return Shipping Costs

The customer is responsible for return shipping costs.

We do not offer prepaid return labels.

We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.

Non-Returnable Products

The following products are non-returnable:

Products showing signs of use, damage, or alteration

Clearance or final sale items

Custom-made or specially ordered items

Products not returned in their original packaging

Refunds

After receiving and inspecting the returned product, we will notify you whether your refund request has been approved or denied.

Refunds will be issued to your original payment method.

Shipping fees (including original shipping costs) are non-refundable.

Exchanges

We do not currently offer direct exchanges.

If you require a different product, please return the original item and place a new order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receipt, attaching photos or videos as evidence. We will review the situation and provide a suitable solution.

Return Process

To initiate a return, please contact us via:

Email: zkang687@gmail.com

Please include your order number, reason for return, and photos (if available).

Do not send any products before contacting us, as unauthorized returns may not be accepted.

Contact Information

Electrical Office Furniture
Email: zkang687@gmail.com

Phone: 569532322